Car Battery Warranty in Pakistan — What's Covered and How to Claim

By Muhammad Ahmad, Owner — Ashraf Battery Service, Mansoorah Market, Multan Road, Lahore. In the battery trade since 1992. · Last updated 1 September 2026

A genuine car battery in Pakistan carries a 6 to 18 month manufacturer warranty depending on brand and model. It covers manufacturing defects — a dead cell, an internal short, a case fault — not normal wear, physical damage, or failure caused by a faulty alternator or deep discharge. To claim you need the warranty card and the purchase receipt.

Quick summary

Typical cover: 6–18 months, by brand and model, against manufacturing defects.
Covered: dead cell, internal short, case defect, premature total failure.
Not covered: normal ageing, physical/impact damage, damage from a bad alternator, being run flat repeatedly, tampering.
Keep the stamped warranty card and the receipt — both are needed.
Bought from us? Bring it back and we handle the claim: 0309-7179133.

What the warranty period means

Battery warranties in Pakistan are usually quoted as a flat period — commonly 6, 9, 12 or 18 months — from the date of purchase. Some premium or tubular batteries carry longer. Within that period, a battery that fails from a manufacturing defect is replaced. Note that most are full replacement within the period, not pro-rata — but always confirm which when you buy.

What is covered

A dead or weak cell — one cell reads far lower than the others, or the battery will not hold charge.
An internal short circuit — the battery goes flat quickly for no external reason and a load test confirms it.
A case or terminal manufacturing defect — a crack or leak not caused by impact, or a terminal that was badly formed.
Premature total failure — a battery that simply stops working well within its expected life, with no external cause.

What is not covered

Normal ageing. A battery that lasted 14 of its 18 months and is now weak has done its job — that is wear, not a defect.
Physical or impact damage — a cracked case from a knock, or a bent terminal.
Damage from the car. A faulty alternator that overcharges (boiling the water off) or undercharges (causing sulphation) will kill a battery — that is a car fault, and warranty is usually declined. Fix the alternator or the replacement fails too.
Deep discharge. Leaving lights on, or a long period parked, that flattens the battery repeatedly — considered misuse.
Wrong application. A car battery used on a UPS or solar system.
Tampering — opened sealed caps, added acid, non-distilled water, broken warranty stickers or scratched-off serials.
Low electrolyte on a conventional battery from missed top-ups — a maintenance failure.

Documents you need

The warranty card, stamped by the seller with the purchase date and ideally the battery's serial number.
The purchase receipt or invoice.
The battery itself, with its serial number and warranty sticker intact.

Photograph the card and receipt the day you buy, so a lost paper does not cost you the claim.

How a claim is assessed

The battery is fully charged first — a flat battery is not a failed battery, and many “dead” batteries recover on a proper charge.
It is load-tested and the individual cell voltages are checked.
The charging system of the car is often checked too — if the alternator is the cause, the claim is declined and you are told why.
If it is a genuine defect within the period, it is replaced, usually on the spot or within a short turnaround.

Claiming without the run-around

The easiest claims are through the shop you bought from. If you bought the battery from us, bring it back to the Multan Road shop (or message us and we will arrange collection) with the card and receipt — we charge and test it, check your car's charging if needed, and handle the manufacturer replacement. You do not chase anyone.

Avoiding warranty problems from the start

Buy a genuine battery with a fresh manufacturing date — check the date code before it is fitted.
Get the seller to stamp the card with the date and serial and give you a receipt.
Have your alternator's charging voltage checked when the new battery goes in — it should be about 13.8–14.6V running.
Do not open the caps on a maintenance-free battery, and use only distilled water on a conventional one.

Battery under warranty and failing?

Bought it from us? Bring it back with the card and receipt — we test it, check your charging, and handle the replacement.

WhatsApp 0309-7179133 Call now

Frequently asked questions

How long is a car battery warranty in Pakistan?

Usually 6 to 18 months from purchase, depending on the brand and model, with some premium and tubular batteries carrying longer. Most are full replacement within the period rather than pro-rata — confirm which when you buy.

What does a battery warranty cover?

Manufacturing defects — a dead cell, an internal short, a case or terminal defect, or premature total failure with no external cause. It does not cover normal ageing, physical damage, or failure caused by a faulty alternator or repeated deep discharge.

What voids a car battery warranty?

Physical/impact damage, damage from a faulty alternator, repeatedly running the battery flat, using a car battery on a UPS, opening sealed caps or adding acid or tap water, and broken warranty stickers or scratched-off serial numbers.

What documents do I need to claim?

The warranty card stamped with the purchase date (and ideally the serial number), the purchase receipt, and the battery itself with its serial and sticker intact. Photograph the card and receipt on the day you buy.

How do I claim a battery warranty without the run-around?

Claim through the shop you bought from. If you bought from us, bring the battery back to the Multan Road shop with the card and receipt — we charge and test it, check your car's charging system if needed, and handle the manufacturer replacement.